What is your role at the lab? (optional)
Who are your customers? (optional) Select all that apply.
Professional photographers Schools / sports leagues Consumer / walk-in Wedding & event clients Wholesale / trade Artists & galleries Commercial / corporate Other
How many years has the lab been in business? (optional) <1 1–3 3–7 7–15 15+
How many people work at the lab? (optional) Solo 2–5 6–20 20+
About how many orders do you handle in a month? (optional) <100 100–500 500–2k 2k–10k 10k+
What work do you do yourselves, inside the lab? (optional)
What work do you send out to someone else? (optional)
Which printers and machines do you run? (optional)
Which papers and materials do you print on? (optional)
What do you offer after printing, like mounting or framing? (optional)
Which programs and apps do you use to run the lab? (optional) Everything you use day to day, for orders, printing, billing and anything else.
What do you wish those programs could do, but they can't? (optional)
Walk us through a normal day, from an order coming in to it going out. (optional)
What frustrates you most about how the lab runs today? (optional)
If a tool could do anything for your lab, what would you want it to do? (optional)
What costs you the most time or money right now? (optional)
If something fixed your biggest headaches, would you switch to it? (optional) yes maybe no
How would you rather pay for it? (optional) Subscription Per print / per order Hybrid One-time license